Delete your account

In the app or on the web

Sign in, open Settings, scroll to Delete my account, and type DELETE to confirm. The app tells you when the deletion request has completed. If an error appears, retry or contact support.

If you cannot sign in

Email oitechdev@bankerai.ng from the address on the account, with the subject Account deletion request. We aim to respond within 30 days.

What is deleted

• Your account and sign-in
• Saved accumulator slips
• Your league, market and risk preferences
• Your email address everywhere else it appears — feedback, referrals and analytics records are stripped of it

What is kept, and why

If you ever paid for a subscription, the receipt may be kept for up to seven years under our accounting retention schedule where needed for tax, accounting, audit, or dispute obligations. It is de-identified first: your email is replaced with a one-way code, so the record can still be reconciled without naming you.

Published predictions are not personal data and are unaffected — they record what the model said before a match, not who read it.

More detail

Our Privacy Policy sets out everything we collect and your data-protection rights under the Nigeria Data Protection Act 2023.